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Located in the hilly suburbs of Kigali, Step Town offers accommodations with panoramic views overlooking the city. The hotel features free WiFi throughout the property and free private parking is available on site. Each room at Step Town is equipped with a fan, telephone and a TV with satellite channels. The private bathrooms are equipped with a bath or shower, and each room features a terrace or patio. Step Town has a restaurant on site, or guests can enjoy a drink on the terrace overlooking Kigali. Special diet menus and room service can also be arranged. Other facilities at the hotel include a 24-hour front desk and luggage storage, and airport shuttles are available at a surcharge. Step Town is within 1.9 mi of the Kigali Genocide Memorial and Kigali International Airport is 6.5 mi away from the property.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.1)

Great Food: Meals here are highly recommended!

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
3 twin beds
2 twin beds
1 king bed
1 twin bed
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Guest reviews

Categories:

Staff
9.5
Facilities
8.1
Cleanliness
8.8
Comfort
8.6
Value for money
8.8
Location
8.1
Free WiFi
8.4
High score for Kigali
Select topics to read reviews:

See what guests loved the most:

  • Jonathan
    United States of America United States of America
    The hotel has a wonderful terrace that looks out over a valley: I typically worked there, and ate breakfast and (often) supper there too. The staff were very welcoming, and most accommodating (e.g. on the last day I checked out, and left my bags...
  • Michael
    United States of America United States of America
    The service here was really wonderful! Even shortly after booking our stay many months in advance, John Yves offered to help me and my friend with a logistical challenge we were trying to solve for a portion of our trip. The extra effort he put...
  • David
    United States of America United States of America
    Wonderful staff, good breakfast and beautiful view

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant #1

    No additional info available

Amenities of Step Town
Great facilities! Review score, 8.1

Most popular amenities
  • Free WiFi
  • Airport shuttle
  • Fitness center
  • Free parking
  • Restaurant
  • 24-hour front desk
  • Room service
  • Non-smoking rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Guest bathroom
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Walk-in closet
  • Extra long beds (> 6.5 ft)
Outdoors
  • Outdoor furniture
  • Barbecue
  • BBQ facilities
    Additional charge
  • Patio
  • Terrace
  • Garden
Kitchen
  • Shared kitchen
  • Cleaning products
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Pets
Pets are allowed on request. No extra charges.
Activities
  • Bicycle rental
    Additional charge
  • Aerobics
    Additional chargeOff-site
  • Live sports events (broadcast)
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Temporary art galleries
  • Tennis equipment
    Additional charge
  • Horseback riding
    Additional chargeOff-site
  • Bowling
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
  • Pool table
    Additional charge
  • Playground
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • CD player
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Babysitting/Child services
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Mosquito net
  • Wake-up service
  • Tile/Marble floor
  • Private entrance
  • Car rental
  • Packed lunches
  • Fan
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • French
  • Swahili

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Step Town takes special requests – add in the next step!

Check-in

From 10:00 AM

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
11+ years
Extra bed upon request
$30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Free! Pets are allowed on request. No extra charges.

Maestro Mastercard Visa UnionPay credit card Diners Club Cash Step Town accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please inform Step Town of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Step Town

  • Check-in at Step Town is from 10:00 AM, and check-out is until 11:00 AM.

  • Step Town offers the following activities/services (charges may apply):

    • Fitness center
    • Cycling
    • Hiking
    • Playground
    • Pool table
    • Bowling
    • Golf course (within 2 miles)
    • Tour or class about local culture
    • Walking tours
    • Bicycle rental
    • Temporary art galleries
    • Live sports events (broadcast)
    • Horseback riding
    • Fitness
    • Bike tours
    • Aerobics
    • Tennis equipment

  • Guests staying at Step Town can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • À la carte

  • Step Town has 1 restaurant:

    • Restaurant #1

  • The prices at Step Town may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Step Town is 0.7 miles from the center of Kigali. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Step Town include:

    • Double
    • Triple
    • Twin
    • Suite
    • Single